Refund Policy

Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To complete a return, you can contact us at infotajarpk@gmail.com . 

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

You can always contact us with any return questions at infotajarpk@gmail.com .

Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can assess the issue and make it right.

Exceptions or Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please feel free to contact us with any questions or concerns about a specific item.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.

14-day cooling-off period in the European Union
Notwithstanding the above, if the goods are being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without giving a reason. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please keep in mind it can take some time for your bank or credit card company to process and post your refund.
If it’s been more than 15 business days since your return was approved, please contact us at infotajarpk@gmail.com.